At Saudi HVAC Service, we are committed to protecting your personal information and ensuring a safe online experience while you explore our HVAC solutions, products, and services. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or contact us for HVAC-related needs.
1. Information we collect
We may collect the following information:
- Personal information: your name, email address, mobile number, or service request details when you fill out our forms or contact us.
- Contact details: email help@saudihvacservice.com, phone +966 54 251 4157.
- Service and product data: information related to your HVAC service requests, purchases of HVAC equipment, and customer support interactions.
- Technical data: IP address, browser type, device information, and usage data collected through cookies and analytics tools.
2. How we use your information
Saudi HVAC Service uses your information to:
- Provide professional HVAC solutions, repairs, and installation services.
- Process orders for HVAC equipment.
- Improve our website functionality and user experience.
- Respond to inquiries and provide customer support.
- Send updates, service reminders, offers, and promotions (only with your consent).
3. Sharing of information
We do not sell or trade your personal information. Your data may only be shared with:
- Trusted service providers assisting in operations.
- Legal authorities if required by law.
4. Data protection
We implement strong security measures to protect your data from unauthorized access, loss, or misuse. All collected information is stored safely and processed with confidentiality.
5. Cookies & tracking
Our website may use cookies to enhance browsing, analyze traffic, and improve service quality related to HVAC solutions. You may disable cookies through your browser settings.
6. Your rights
You may ask us to access, correct or delete the personal information we hold about you, and you may withdraw consent to marketing messages at any time. To make a request, contact us using the details below.
7. Contact us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at help@saudihvacservice.com or +966 54 251 4157.